Terms of Service

B2B Lead Growth is the trading name of B2B Lead Growth LLC, a limited liability company formed in New Jersey, United States. B2B Lead Growth LLC is the contracting party under these Terms and on every invoice and services agreement. Nishanth Balaji is the founder and operational lead — the person who does the work and who you deal with directly — and any signed services agreement names the contracting party and its authorised signatory, who may be a different person. You can reach us at nishanth@b2bleadgrowth.com.

This site is informational. It describes our B2B lead-generation and outreach services and lets you request a free pipeline audit and an optional walkthrough call. Nothing on this site is an offer capable of acceptance, a contract, or a promise of any specific outcome. A paid engagement begins only when a separate written services agreement and order form are signed by both parties; if that signed agreement conflicts with these Terms, the signed agreement controls — except on fees, cancellation, and refunds (sections 6 to 8), where whichever document is more favourable to you applies. We publish those terms here before you talk to us, and we are not going to advertise one deal and hand you a narrower one to sign.

We sell a monthly service, not software, a data licence, or a list of leads. Depending on the tier you choose, that service consists of some or all of: defining your ideal customer profile; researching and individually vetting prospect companies and buyer contacts from public sources, each with a cited reason for contact; where you ask us to, working contact lists you supply and are entitled to use — for a home-service contractor that usually means past customers, unclosed estimates, and lapsed maintenance plans; scoring and prioritising them; writing personalised outreach and follow-up messages; running that outreach from a sending identity you own and approve; triaging replies; qualifying interested replies against your criteria; booking qualified calls onto your calendar; and reporting what was actually done. Each tier’s exact inclusions, monthly volume cap, and exclusions are published on our pricing page.

What we do not sell: we do not sell or resell leads, shared or exclusive; we do not run paid advertising; we do not make calls on your behalf; we do not attend or run your sales calls or close your deals; and we do not fix your offer, pricing, or fulfilment. Those are outside scope at every tier.

Delivery. The work is delivered continuously across each monthly period rather than as a single file on a fixed date: prospect research and messaging are delivered in batches during the month, up to that tier’s published volume cap. Written reporting is delivered on the tiers that include it — monthly on Outreach Engine, weekly on Appointment Engine; Lead Engine is delivered as a batch plus a handoff walkthrough rather than an ongoing report, because you run the outreach and hold the response data. The free pipeline audit is delivered by email, normally within a few business days of your request. Delivery depends on you providing the inputs the tier needs: at minimum an agreed ideal customer profile, and on the outreach tiers a sending mailbox you control and your approval on messaging.

Who we serve. We offer these services to businesses in the United States, with our active focus on New Jersey home-service contractors. This is a business-to-business service; it is not offered to consumers.

We provide a service — research, targeting, outreach preparation and sending, follow-up, qualification, booking, and reporting — performed with professional, commercially reasonable effort. We do not guarantee, and you should not rely on any promise of, any revenue, jobs, customers, sales, close rate, return on investment, or number of leads, replies, or appointments. Lead generation improves prospect quality and pipeline inputs; sales outcomes depend on your offer, market demand, outreach execution, follow-up discipline, and closing ability. Outcomes also depend on third-party systems we do not control (such as email deliverability). What we commit to is the defined activity and the standard it is performed to — never the result.

The free pipeline audit is provided at no charge. There is no card required, no obligation, and nothing to cancel or refund. You may keep and use the deliverables whether or not you ever become a client. We may decline a request — for example where we already work with a direct competitor in your service area, where the request is outside the markets we serve, or where we cannot research the market to our own standard. Because it is free, the audit is provided “as is” and the disclaimers in section 16 apply to it in full. Since you pay nothing for the audit, our total liability in connection with it is limited to $100 rather than to fees paid.

• Flat monthly fee. Our published tiers are $750, $1,500, $2,500 per month. The tier and fee that apply to you are set out in your signed order form. There is no setup fee and no required tool add-on.
• Billed in advance. Each monthly fee is payable in advance of the period it covers, on the billing date stated in your order form. Fees are stated in US dollars and are exclusive of any applicable taxes.
• Recurring until cancelled. The engagement is month-to-month and renews each month until either party cancels under section 7. There is no minimum term and no automatic price increase; we will give at least 30 days’ written notice before any change to your fee, and you may cancel under section 7 if you do not accept it.
• Non-payment. If a payment fails or is not made when due, we may pause the work and, if it remains unpaid, terminate under section 9. Paused work is not made up retrospectively.
• How payment is taken. There is no checkout on this website and we never take payment details through it. Once a services agreement and order form are signed, we invoice you and you pay through the method named in that order form. Nothing on this site charges you anything, and requesting the free audit never creates a payment obligation.
• Disputes. If you believe you have been charged in error, email nishanth@b2bleadgrowth.com within 30 days of the charge and we will investigate and respond. Please contact us before raising a chargeback so we have the chance to resolve it directly.

Either party may cancel the engagement for any reason on 14 days’ written notice by email to the address in section 18. There is no early-termination fee and no penalty. On cancellation:

• The engagement continues to the end of the current paid period, and that period is not prorated. If fewer than 14 days remain in it when you give notice, we work out the rest of the notice window at no additional charge — cancelling late never triggers another billed month.
• No further periods are billed after the current one ends.
• In-flight outreach stops, and we hand over the current suppression and opt-out list so that you can continue to honour it. We will not contact those people again; once the list is in your hands, respecting it is your responsibility.

Fees are billed in advance and are earned as that period’s work is performed — sourcing, research, drafting, sending, follow-up, qualification, and reporting. Once a paid period has begun, that period’s fee is non-refundable, and we do not prorate a period you cancel partway through. Because no result is ever promised (section 4), no fee is refundable on the basis that a result did not occur — including a shortfall in replies, meetings, jobs, or revenue.

Two things we will do. First, if we have not begun work on a period, we will refund that period in full on request. Second, if a prospect we delivered fails our own cited-source verification standard — that is, it should never have passed our quality check — we will replace that prospect at no charge within the same period. Replacement is the sole remedy for a failed quality check; it is not a cash refund.

The free pipeline audit involves no payment, so nothing is refundable in connection with it.

• For convenience. Either party may terminate under the cancellation terms in section 7.
• For breach. Either party may terminate if the other materially breaches these Terms or the signed agreement and does not cure the breach within 10 days of written notice.
• Immediately, by us, without refund. We may suspend or terminate immediately, and no refund is due, if you do not pay when due; if you direct us to send messaging that is fabricated, deceptive, or non-compliant; if you direct outreach to contacts who have opted out or are on a suppression or do-not-contact list; if you supply contact data you are not lawfully entitled to use; or if you require us to make claims we cannot substantiate. These limits are not negotiable — they are the reason our work can be trusted by the people who receive it.
• By us, for fit. We may decline or end an engagement where a conflict of interest arises, or where we conclude we cannot deliver to our standard. In that case we will refund any period we have not begun work on.

Within 5 business days of the engagement ending we will deliver the client-specific work product for the periods you paid for — the prospect research and lists, the outreach scripts and drafted messages, and your campaign and tracking records — plus the current suppression and opt-out list. Those deliverables are yours to keep and use; ending the engagement does not claw them back.

Ownership. On payment for a period, the client-specific work product produced in that period is yours: you own it outright and may use, keep, modify, and re-use it without restriction or further payment from you. We retain our own underlying methods, templates, scoring logic, and tooling, which are licensed to nobody and not transferred.

Deletion, and the one thing we keep. Within 30 days of the engagement ending we delete or de-identify your data in our active systems, subject to any legal or record-keeping obligation. There is one deliberate exception: we permanently retain the suppression and opt-out list — the record of people who asked not to be emailed. Deleting it would destroy the only mechanism that guarantees those people are never contacted again, so it is kept as a minimal do-not-contact record and used for no other purpose. Your data is never used for another client.

• We are responsible for research quality and sourcing, targeting logic, message drafting, and data organisation — and, on the tiers that include them, outreach execution, follow-up, reply qualification, booking, and ongoing written reporting.
• You are responsible for your offer and pricing, the accuracy of information and any contact data you give us, your legal right to contact the people on lists you provide, the sending mailbox or identity used for outreach on the tiers that require one, responding to interested prospects, the live sales conversations, and closing. On the entry tier you also run all sending and follow-up yourself.

• Use the site only for lawful, personal or business purposes.
• Do not attempt to disrupt the site, bypass security, scrape it at scale, or submit false, automated, or malicious form data.
• Provide accurate information in the request form, and only information you are authorized to share.

When you submit the form, you consent to be contacted about your enquiry. How we handle the information you provide is described in our Privacy Policy. You can opt out of contact at any time.

The content, design, text, and graphics on this site are owned by B2B Lead Growth LLC or its licensors and are protected by applicable law. You may view and share the site, but you may not copy, republish, or use its content for commercial purposes without our written permission. Ownership of work produced for a paying client is dealt with in section 10.

This site links to and uses third-party tools — including a scheduling provider for booking calls, and third-party sources we cite on our guide pages. We are not responsible for the content, policies, pricing, or availability of third-party services, and your use of them is subject to their own terms. Third-party figures we cite are accurate to the date shown beside them and change without notice.

The site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, B2B Lead Growth LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, business, or data, arising out of or related to this site, the free audit, or the services. To the fullest extent permitted by law, our total liability arising out of or related to a paid engagement is limited to the fees you paid us in the three months before the event giving rise to the claim; where a signed services agreement states a different cap, that agreement controls. For any claim that does not arise from a paid engagement — including the free pipeline audit and general use of this site — our total liability is limited to one hundred US dollars. Nothing in these Terms limits liability that cannot be limited by law.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after changes take effect means you accept the updated Terms. For an active paid engagement, changes to these Terms do not apply to the current paid period, and we will give notice of a material change before it takes effect.

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules, and the state and federal courts located in New Jersey have exclusive jurisdiction. Questions about these Terms, billing, or cancellation? Reach us at nishanth@b2bleadgrowth.com. We aim to reply to billing and cancellation requests within two business days.